Privacy Policy

This Privacy Policy explains what information JPXSwap collects, how it is used, and the choices available to you.

Last updated: August 28, 2026

1. Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, and account details, when you register an account, contact support, or initiate a transaction request. For trading requests, this may include wallet addresses, e-fund account identifiers, or bill-payment account/meter details necessary to complete your request.

2. How We Use Your Information

We use your information to process your requests, communicate with you about transactions, provide customer support, maintain the security of our platform, and meet applicable regulatory and compliance obligations, including anti-money laundering requirements.

3. Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate the platform (such as hosting or communication tools), and with regulators or law enforcement where required by applicable law.

4. Data Retention

We retain account and transaction information for as long as necessary to provide our services and to comply with applicable legal, tax, and regulatory obligations.

5. Cookies and Sessions

Our website uses essential session cookies to keep you securely signed in and to protect against cross-site request forgery. We do not use these cookies for third-party advertising.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to our legal and regulatory retention obligations, by contacting us through the channels listed on our Contact page.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.